Delete Account
Last updated: October 2026
AddisPlay respects your privacy. You can delete your account at any time directly from the app, without contacting support. Deletion is immediate and permanent.
- 1. How to Delete Your Account
- 2. What Happens When You Delete
- 3. Need Help?
1. How to Delete Your Account
- Open the AddisPlay app on your device and sign in.
- Go to the Profile tab.
- Open Settings and tap Account Deletion.
- Review what will be removed and tick “I understand and agree to delete my account”.
- Tap Delete Account to confirm. Your account is deleted immediately.
2. What Happens When You Delete
- Your name, phone number, email, and login methods are removed immediately.
- Your coin and reward balance is reset to 0, and your check-in streak is cleared.
- Your downloads and locally saved content are cleared from your device.
- Purchase records and transaction history are retained for legal, accounting, and fraud-prevention purposes, with your personal identifiers removed.
- Your watch history, unlocks, ratings, and bookmarks are anonymized so they can no longer be linked to you.
- If you are a creator, your profile is unlinked from your account and your published content remains available.
Note: After deletion, your account cannot be restored, and any remaining coin balance will be forfeited. You can sign in again with the same phone number or email to create a new account.
3. Need Help?
If you have questions about the deletion process, reach out to us at support@addislab.com.